Hello, I am having problems getting my windows computer to recognize my Epson TM-T20II receipt printer. I recently updated the computer to Windows 10 and it caused the last receipt printer to stop working. Due to trouble figuring out which make and model that printer was I purchased this new(er) printer that should work with Windows 10. As it stands now the printer driver has been installed and the computer now recognizes the printer as unspecified. I contacted Epson and with their help I was able to get that far. I cannot get it to print a test page or become available as a printer at all. It also is not recognized in my POS (Quickbooks 2013).
Any help would be much appreciated.
How to Change the IP Address of The Epson TM-T20 Printer. Connect the power cable to the printer and connect the printer to your router using an Ethernet cable. Turn the printer on and then insert a pin or paper clip into the little hole at the back of the printer and press it in once (see diagram below). Web POS Epson TM Series Intelligent Printer Setup - Master (Ethernet). Locate the small reset button on the back of the printer; Using a pen or similar press.